Everything we put our hands on today is built for speed, our iPhones, iPads, PC’s, notebooks, cars, TV’s … you name it. You can transfer money on-line, make purchases, look up an address on your GPS and so forth at the speed of light. Today’s technology provides speed, yesterday’s technology did not. The industrial revolution transformed society at the time due to speed, the ability to get things done faster and better. This post is about speed, not the drug, but the future of how law firms will internally function.
HOWEVER, when it comes to the internal processes with a law firm, we have anything but speed! Most internal processes are booth rooted back in the dark ages and designed by a committee. Why? Well, in most firms speed doesn’t seem to be very important. For example, try and quickly open a new file, most firms are still proud of their new matter memo that was designed of course by committee. Nothing speedy about it, enter the information into a Word document and email it to someone on the list. They’ll re-key it into a system. Conflict searching has incredible speed, the search engine is being referenced here, not the overall process which is highly inefficient.
Need to process a check request, get a day off work, get a new employee started, find a pleadings file folder, the next motion date, do or look for almost anything, it is REALLY SLOW. Why is everything else in our lives “on speed” except our firm?
Law firms need to completely rethink their processes, talk to your trusty vendors, ask them about speed. How can we speed up everything we do? Most vendors will be able to give you examples of other firms that are “on speed”, they have found much faster ways to do almost everything.
Why is speed important? It’s a basic business principle; especially known to law firms … time is money. Doing everything faster will get more done and make or save money. That’s what technology has done within our society. The next generation of software being introduced into your firm must help the firm get “on speed”.